How To Fix Pardon the Interruption Ticketmaster Error

Ticketmaster, a renowned entertainment company, specializes in selling tickets for a diverse range of events such as sports, music concerts, family events, and more. The Ticketmaster website boasts over 100 million monthly page views, with users relying on it to purchase tickets for their preferred shows. Nevertheless, certain users attempting to buy tickets through the website or app have encountered an error message labeled “Pardon The Interruption.” This issue arises due to various reasons within the website or app.

The problem is significantly impacting users who are unable to purchase tickets for upcoming popular events. Compounding the issue is the limited availability of tickets for these events, further exacerbating challenges with the app. To assist users, we’ve prepared a guide outlining steps to address the “Pardon the Interruption” Ticketmaster issue. Please read through this guide to discover solutions to the problems.

Why Does Ticketmaster Say Pardon Our Interruption?

Ticketmaster, a widely used app and website for securing tickets to various events, has recently been experiencing issues. Users attempting to book tickets for their preferred events have encountered the error message “Pardon our interruption.” This problem has led to users being unable to secure tickets promptly, resulting in full slots. Various factors contribute to this issue, which we will outline below. Additionally, we will provide solutions to help you address these problems on your system. Before proceeding to the solutions, we recommend checking the causes of the issues, as this will aid in resolving the problem. Let’s delve into the details:

  • Internet connectivity issues.
  • The issue is arising due to the use of a VPN.
  • Background apps consuming resources, affecting the proper functioning of the app.
  • Incompatibility of the browser with running the Ticketmaster website.
  • Usage of an outdated Ticketmaster app.
  • Presence of bugs within the app.

Rest assured, we will guide you through the steps to resolve these issues and ensure a smoother experience with Ticketmaster.

Fix Pardon the Interruption Ticketmaster Error Chrome, Safari, PC, Mobile


Users are actively seeking solutions to address the issue on their devices. We have provided a detailed list of methods, explaining the steps to follow in order to resolve the problem on your system. Ensure that you implement these methods correctly on your system without encountering any issues.

Restart Your Browser

If you encounter the error message while using Ticketmaster on your browser, we recommend restarting your browser. Check if the issue persists. There is a possibility that the browser has not loaded all the website resources, causing it to malfunction and display an error message. Restart your browser and attempt to use Ticketmaster again.

Turn Off VPN

  • If you are using Ticketmaster with a VPN and encountering issues, turning off the VPN might resolve the problem. Disabling the VPN can help ensure a smoother connection and functionality with Ticketmaster.

Many users opt to use VPNs for enhanced privacy and security while browsing the internet. While VPNs serve these purposes well, they can sometimes create issues with website functionality. Websites may detect the use of a VPN, leading to potential problems. Therefore, users accessing Ticketmaster with a VPN are advised to turn it off and check if the issue resolves.

Close Unnecessary Background Apps:

If the Ticketmaster website or app is not functioning correctly, it may be due to insufficient system resources caused by numerous background apps running simultaneously. Users can address this by closing unnecessary background apps. Follow the steps below:

  • Open Task Manager on your system.
  • Navigate to the Process Tab.
  • Identify and select any unnecessary processes.
  • Close them individually: Right-click -> Select End Task.
  • After closing, check for available resources.
  • Rerun the app; the issue is likely to be resolved.

Check Network Connection & Router:

Ensure your network connection is stable, as disruptions can affect Ticketmaster’s performance. Additionally, inspect your router for any issues that may impact connectivity. A stable network connection is crucial for optimal functionality.

Users attempting to book tickets on Ticketmaster need to verify that the network they are connected to is functioning properly and delivering a consistently high internet connection speed. Poor internet connectivity may result in various issues. We recommend checking the internet connection speed on your device. If any issues are detected, it’s imperative to address and resolve them to prevent recurring problems.

Check for Server Outages:

Additionally, users should assess whether there are any server outages affecting Ticketmaster. Periodic server outages can impact the platform’s performance. Verify the status of Ticketmaster’s servers to ensure smooth and uninterrupted service.

There is a possibility that you are encountering the Ticketmaster app error during exclusive ticket sales or peak hours when server loads are high, leading to potential crashes. To check for Ticketmaster server outages, visit their social media pages. If server issues are identified, we recommend attempting to book tickets once the servers are restored. It’s important to note that this issue originates from the app’s backend, and user intervention may not resolve it.


Clear Browser Cache and Cookies:

Another troubleshooting step is to clear the browser cache and cookies, as these can sometimes conflict with websites, causing issues. Follow the steps below:

  • Open your browser.
  • Click on the three dots icon.
  • Select the Settings option.
  • Click on Privacy, Search, and Services.
  • Scroll down to find Clear browsing data.
  • Click on Choose What To Clear.
  • Select the timeline for deleting the data.
  • Click on Clear Now.

Note: Steps may vary for different browsers. The above steps are applicable to Microsoft Bing.

Restart Your System/Device:

To address minor bugs with Ticketmaster, consider restarting your system. It’s possible that the Ticketmaster website is not functioning correctly due to minor bugs causing browser issues. If you are using the app, bugs may be hindering its performance on your device. Restarting your device or system can be an effective solution to resolve the issue. After the restart, reevaluate to see if the problem has been resolved.

Update The Ticketmaster App:

If you haven’t updated the Ticketmaster app recently, we recommend checking for updates. App developers regularly release patch updates to address various user-facing issues. If you neglect to update the app, you may encounter problems. Visit the app store on your device, check for Ticketmaster app updates, and download any available updates. Verify whether the issue is resolved after updating the app.

Reinstall The Ticketmaster App

Reinstall the App:

Users who have exhausted the above methods and continue to experience the same issue should consider reinstalling the app on their device. It is possible that the initial installation of the app on your device was not completed correctly, leading to various issues. Uninstall the app from your device and reinstall it to determine whether the problem is resolved.

Wrapping Up:

Ticketmaster consistently works on improving the app’s functionality, aiming for a smoother user experience. Despite these efforts, issues may arise for various reasons. Users found the “Pardon the Interruption” Ticketmaster problem frustrating, preventing them from booking event tickets. In this guide, we provided steps to help resolve the issue on your device.

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