How to Fix Unfortunately LG IMS Keeps Stopping Error

Following a recent Android patch update on LG phones, users have encountered issues with the LG IMS app, leading to disruptions in its functioning, particularly on T-Mobile networks. The LG IMS app is crucial for various functions, including making and receiving calls, sending texts, and file exchanges over 4G LTE or 5G networks. Given its importance in daily use, it becomes essential to address and fix the problem of LG IMS repeatedly stopping on T-Mobile. In this guide, we outline effective solutions to help users resolve the error message “unfortunately, LG IMS has stopped” on their LG smartphones.

What is LG’s IMS App?

Every LG phone comes equipped with the IMS app, enabling users to utilize 4G LTE and 5G networks for sending and receiving text messages. While this feature is typically beneficial, LG customers have reported encountering problems with LG IMS, resulting in its malfunction. Numerous users have shared their experiences of facing issues with LG IMS, receiving error messages indicating that the app has stopped. These problems were reported specifically on T-Mobile and Metro by T-Mobile networks. Fortunately, the company has initiated an investigation into these reported issues.

Fix Unfortunately, LG IMS has Stopped Error 2023

Resolving the error message “Unfortunately LG IMS Has Stopped” on LG smartphones is a straightforward process. If you’re encountering this problem, consider implementing the following fixes:

Restart Your Phone:

  • Rebooting your LG device can address the issue of LG IMS constantly stopping. This helps clear potential bug files that may be hindering the app’s proper functioning. Restarting your device flushes the RAM, automatically eliminating bug files and resolving LG IMS-related errors.

Check Your System OS:

  • Ensure that your device is running the latest operating system. Pending updates could be contributing to the problem. Check for any available OS updates on your LG smartphone to address potential compatibility issues. Updating the system OS may resolve the LG IMS keeps stopping issue.

Update The LG IMS App:

  • Open the Google Play Store on your Android phone and click on the hamburger icon to access the menu.
  • Navigate to “My Apps & Games” in the menu.
  • It’s crucial to keep the LG IMS app on your device up to date. Updates often include significant fixes for bugs or errors in the app. To address the problem, update the app from either the Google Play Store or the App Store. Compatibility issues may also be resolved through app updates.

Implementing these steps should help resolve the issue of LG IMS repeatedly stopping on your LG Android device.

  • Find the LG IMS application in the list of applications under the “Installed” tab.
  • Click on the “Update” button.
  • The app will begin updating on your LG device.

This process ensures that you have the latest version of the LG IMS app installed on your device.


Clear The Cache Data

  • Tap on the LG IMS app icon.
  • Next, tap on “Info.”
  • Then, select “Clear Data.”
  • Finally, hit “Clear Cache.”

Now, you have cleared the LG IMS app cache data. Simply launch the app and check if the error message “Unfortunately LG IMS has stopped” has disappeared.

Disable The App:

To avoid potential issues with WiFi calling or VoLTE services due to LG IMS errors, you can disable the app on your LG phone. Follow these steps:

  • Dial 277634#*#.
  • Select Field Test, Modem Settings, and toggle VoLTE on/off.
  • Finish the process by restarting the device.

Reinstall The App

If you are still experiencing the LG IMS keeps stopping problem with the LG IMS app, we recommend trying to reinstall the app on your LG device. Several users have reported that by reinstalling the LG IMS app, the persistent stopping issue is automatically resolved on their devices. Therefore, it’s worth giving it a try.

Reset Your Device:

Many users hesitate to perform a factory reset as it removes all data. It is essential to back up your Android data before attempting a factory reset if the previous methods do not resolve the LG IMS keeps stopping errors. To reset your device, follow these steps:

  • Open Settings, then go to About Phone.
  • Select Factory reset.

Click “Erase all data” to confirm the action.

Is LG IMS a Virus or Spyware?

It’s common for individuals to link certain features or applications on their devices to viruses or malicious software when they lack understanding. The LG IMS system app has faced criticism as well, but it’s important to clarify that the framework is not malware. In simpler terms, utilizing WiFi calling or other IP multimedia functions does not lead to unauthorized data transmission to third parties.

Wrap Up

So, that’s how to resolve the error message “Unfortunately, LG IMS has stopped” on LG smartphones. We hope that this guide has been helpful to you. If you have any questions or concerns about the topic, please comment below and let us know.

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