How to Fix YVM302 BT Error Code on YouView Box

Users of the YouView Box have reported experiencing signal issues on their TV screens, often accompanied by the error code ‘YVM30T.’ Facing signal problems while trying to enjoy a relaxing TV session is undoubtedly frustrating. The YVM302 BT error code specifically occurs when the signal strength is insufficient.

Fix Code on YouView Box

No need to worry; we’ve got you covered with troubleshooting steps to resolve the YVM302 BT Error Code on your YouView Box.

Restart Box

If you’ve been experiencing the signal issue, try restarting your box. Press and hold the Power button for a few seconds, then release it when the screen turns on. This will reboot your Box. If the issue persists, proceed to the next troubleshooting step in this article.

Check Whether Cables Are Properly Connected Or Not

Ensure the cables are correctly connected to avoid signal issues. Improper connection of the aerial cable can lead to problems. Connect the aerial cable securely to the Aerial In/Antenna In port on the box and the aerial socket. Check for any damages on the cable; if damaged, replace it to see if the issue persists.


Verify Signals:

  • Open the Menu on your YouView Box and navigate to Settings.
  • Under Signal & Connection, choose Signal Quality to assess the signal’s strength.
  • If the signal is weak, readjust the aerial. Inclement weather might also cause signal weakness; wait for clear weather.
  • If signals are strong, proceed to the next step.

Retune Channels:

  • Navigate to Settings from the menu.
  • Under Signal & Connection, select TV Channels.
  • Choose Retune Channels. This process may take some time, so be patient.
  • After completion, check if the issue persists.

These steps should help resolve the YVM302 BT error code related to signal problems on your YouView Box.

Get Maintenance Done

Sometimes, resolving the issue may be beyond your control, especially if the transmitter requires maintenance, leading to poor signals. You can check the Freeview website to determine if your transmitter is undergoing maintenance. If you’re unsure about your transmitter, use the Freeview Home Checker page.

Switch to Internet Mode:

If your box has internet mode enabled, switch to it using maintenance mode. You can either opt for maintenance mode or reset your box from cable mode to internet mode.

Contact FreeView Advice Line:

If the issue persists after following the above steps, contact the FreeView Advice Line at 03456 50 50 50 for further assistance. Explain your issue, and they will guide you through resolving it.

Final Words |

Experiencing signal issues is common with cable TV. If you encounter the YVM302 BT Error Code on your ViewBox, don’t worry. The article above provides troubleshooting steps that can help you resolve this issue.


How does YVM302 mean?

  • YVM302 is a signal error associated with the YouView Box. This error typically occurs due to an unstable or poor aerial signal received by the YouView box.

How to fix BT box not picking up aerial channels?

  • If the BT box doesn’t pick up channels, retune them by heading to Settings, selecting Signal & Connection, and then TV Channels. Choose Retune Channels to complete the process.

What aerial do I need for YouView Box?

  • It’s recommended to use a rooftop aerial for optimal results, but you can also use loft aerials or indoor aerials.

Why is my BT YouView not working?

  • If you encounter issues with BT YouView, try restarting your box, and if the problem persists, consider updating the software.

How can I improve my aerial signal?

  • To enhance aerial signals, install the aerial outside, preferably higher up. Consider using a higher-gain TV aerial, Masthead Amplifier, and good-quality cable. Remove any splitters if present.

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